Kaiser upcoded me, right here in Vancouver, after I turned 66 and started Medicare. I filed a complaint and they removed the diagnosis while we were on the phone. My doctor had just retired and the new doctor asked me about symptoms and medication for a diagnosis I never had. I had no idea what she was talking about until I opened my chart. Be sure they remove the diagnosis, not just show it as resolved. That follows you.
Wow - You are a good advocate or yourself and this is a good lesson, Irene. Thanks for sharing it.
Kaiser upcoded me, right here in Vancouver, after I turned 66 and started Medicare. I filed a complaint and they removed the diagnosis while we were on the phone. My doctor had just retired and the new doctor asked me about symptoms and medication for a diagnosis I never had. I had no idea what she was talking about until I opened my chart. Be sure they remove the diagnosis, not just show it as resolved. That follows you.