As a newly appointed legal guardian, I have had quite a time getting medical services for my elderly uncle. When he is unable to verbally authorize me to talk to someone (which happens depending on the day), I have to find where to send the guardianship papers and then get those papers to everyone who needs them. The hardest one has been Medicare AARP Supplemental for Delta Dental. AARP could not tell me anything as the systems are not connected. After over two months of trying all kinds of numbers, entities and internet options, today I got a number from UnitedHealth to Delta Dental (not Washington Delta) who actually gave me the member ID and Group# (866-261-4275). I hope to know soon what services he received for the monthly premium of $62.77.
"Congratulations" on becoming his legal guardian. It is a thankless job but he is so lucky to have you paying attention - even if he doesn't acknowledge it.
AARP makes more money selling Medicare advantage plans etc than they make on membership fees. I think I wrote an article about the m being a less than honest broker. They have been sued over it and their charter as a non profit organization does not force them to provide the best advice for their members. It is a sad state.
That said, Irene, I'm glad you have a POC at Delta now. You should be able to email scans of the documents to them. Coverage should be an easy answer for them to provide to you.
Another great post, Alan. There’s other potential damage that accompanies sending people into medical debt. It gets reported to credit agencies. Does the mandated refund include correcting the damage to people’s credit ratings?
Thank you. Good to know Washington is on it.
As a newly appointed legal guardian, I have had quite a time getting medical services for my elderly uncle. When he is unable to verbally authorize me to talk to someone (which happens depending on the day), I have to find where to send the guardianship papers and then get those papers to everyone who needs them. The hardest one has been Medicare AARP Supplemental for Delta Dental. AARP could not tell me anything as the systems are not connected. After over two months of trying all kinds of numbers, entities and internet options, today I got a number from UnitedHealth to Delta Dental (not Washington Delta) who actually gave me the member ID and Group# (866-261-4275). I hope to know soon what services he received for the monthly premium of $62.77.
"Congratulations" on becoming his legal guardian. It is a thankless job but he is so lucky to have you paying attention - even if he doesn't acknowledge it.
AARP makes more money selling Medicare advantage plans etc than they make on membership fees. I think I wrote an article about the m being a less than honest broker. They have been sued over it and their charter as a non profit organization does not force them to provide the best advice for their members. It is a sad state.
That said, Irene, I'm glad you have a POC at Delta now. You should be able to email scans of the documents to them. Coverage should be an easy answer for them to provide to you.
Another great post, Alan. There’s other potential damage that accompanies sending people into medical debt. It gets reported to credit agencies. Does the mandated refund include correcting the damage to people’s credit ratings?